FAQ

Frequently Asked Questions

A frequently asked questions (FAQ) forum is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through

When can i Deposit/Withdraw from my investment account?

Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform. Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

How to check Balance

You can see this anytime on your accounts dashboard. You can see this anytime on your accounts dashboard.

I forget my password what should i do ?

Visit the password reset page, type in your email address and click the `Reset` button. Visit the password reset page, type in your email address and click the `Reset` button.

How would i know the trade has been succesfull placed

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you. You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

How would i know the withdrawal has been successful

You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions. You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.

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